Privacy Policy

Who we are

Joelis Electrical is an electrical contractor based in Swansea. We are the controller of personal information collected through this website. Contact us at info@joelis-electrical.co.uk or 07487 838332.

What we collect and why

• Enquiry form: your name, email address, property location and message, used to reply to your enquiry and provide a quote. The form is processed by Formspree (formspree.io), which passes submissions to us.
• Phone, email and WhatsApp: if you contact us directly, we keep the details you provide so we can respond and carry out the work.
• Work records: if you become a customer, we keep the information needed to carry out the job, issue certificates and reports, and meet our legal and insurance obligations.

Our lawful bases are your request to take steps towards a contract, performance of a contract, our legitimate interest in running the business, and legal obligation.

Cookies and tracking

This website does not set advertising or analytics cookies. Fonts are hosted on our own server, so no font requests are sent to third parties. If we add analytics in future we will update this page.

Sharing your information

We do not sell your information. We share it only with service providers that help us run the website and business (such as Formspree for the enquiry form and our hosting provider), and where the law requires it.

How long we keep it

We keep enquiry details only as long as needed to deal with your request. Records relating to completed electrical work, such as certificates and reports, are kept for as long as necessary for safety, insurance and legal reasons.

Your rights

Under UK data protection law you can ask to access, correct or delete your personal information, object to or restrict how we use it, and request a copy of it. Email us to make a request. You can also complain to the Information Commissioner's Office at ico.org.uk.